Need To Know

Frequently Asked Questions

Everything you need to know about your ERLEA jewellery, orders and experience.

What type of jewellery does ERLEA offer?
ERLEA offers thoughtfully designed imitation jewellery including earrings, rings, necklaces and statement pieces.
How should I care for my jewellery?
Keep your jewellery away from water, perfume, chemicals and excessive moisture. Store each piece separately in a dry place when not in use.
How long does delivery take?
Delivery timelines may vary depending on your location. Please refer to our shipping information or contact our team for assistance.
Can I return my order?
Our return eligibility depends on the condition of the product and our return policy. Please review the return policy before placing your order.
How can I contact ERLEA?
You can reach our team through the Contact Us page or email us at hello@erleajewels.com.
Is the jewellery suitable for gifting?
Absolutely. Our pieces are designed to make thoughtful gifts for birthdays, celebrations, weddings and everyday moments.