Terms of service

Welcome to Erlea Jewels.

By accessing or using https://erleajewels.com/ and placing an order through our website, you agree to the following Terms of Service.

PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on our website are accurate.

Minor variations in colour, appearance, finish, or size may occur due to photography, lighting, screen settings, and the nature of the product.

PRICING

All prices displayed on our website are subject to change without prior notice.

The price applicable to an order is the price displayed at the time the order is successfully placed.

ORDERS

We reserve the right to accept, refuse, or cancel an order in circumstances including product availability issues, incorrect pricing or product information, suspected fraudulent transactions, incomplete customer information, or other legitimate business reasons.

If an order is cancelled after payment has been received, any applicable refund will be processed to the original payment method.

PAYMENTS

Payments can be made using the payment methods available at checkout.

Payment transactions may be processed through third-party payment service providers.

Erlea Jewels does not store complete debit card or credit card details on its own servers.

1. Wrong Product Received

If you receive a product that is different from the product you ordered, you must contact us within 48 hours of delivery.

2. Damaged or Defective Product Received

If your product arrives damaged, broken, defective, or in an unacceptable condition, you must contact us within 48 hours of delivery.

Unless otherwise stated in our Return & Refund Policy, products purchased from Erlea Jewels are non-returnable and non-refundable.

Please review our Return & Refund Policy before placing an order.

CUSTOMER INFORMATION

Customers are responsible for providing accurate billing, shipping, email, and contact information.

INTELLECTUAL PROPERTY

All website content, including product photographs, logos, graphics, text, designs, and other materials, is owned by or licensed to Erlea Jewels and may not be copied, reproduced, distributed, or used without prior written permission.

PROHIBITED USE

You agree not to use our website for unlawful purposes, attempt unauthorised access, interfere with website functionality, or misuse any information or content available on the website.

CHANGES TO TERMS

Erlea Jewels reserves the right to update these Terms of Service from time to time. Any updated version will be published on this page.

CONTACT

Erlea Jewels
Website: https://erleajewels.com/
Email: erleajewels01@gmail.com