Shipping & Delivery
Shipping & Delivery
Every ERLEA piece is carefully prepared, beautifully packed and thoughtfully shipped to reach you safely. Here's everything you need to know about your delivery.
Order Processing
Once your order is placed, our team carefully prepares your jewellery for dispatch. Orders are generally processed within 1–3 business days.
Delivery Time
Orders are generally delivered within 5–10 business days after dispatch. Delivery times may vary depending on your location.
Order Tracking
Once your order has been shipped, tracking details may be shared with you so that you can follow your jewellery's journey.
Secure Packaging
Every piece is securely packed to help protect it during transit and ensure it reaches you in beautiful condition.
Shipping Information
We currently ship to eligible locations through trusted delivery partners. Shipping availability and estimated delivery times may depend on the destination.
- Orders are shipped on business days.
- Business days exclude Sundays and public holidays.
- Delivery timelines are estimates and may vary.
- Remote locations may require additional delivery time.
- Please make sure your shipping address and contact details are correct.
Delivery Delays
While we always aim to deliver your order within the estimated timeframe, unexpected circumstances such as weather conditions, courier delays, public holidays or operational issues may affect delivery.
If your order appears to be delayed beyond the expected timeframe, please contact our customer care team and we will be happy to assist.
Your Jewellery, Our Care
From the moment your order is placed to the moment it arrives at your doorstep, we take care to make your ERLEA experience feel special.
